Quantic India Witnesses the Success of 3rd Annual CX Excellence Awards 2024, the Cognitive Map to Customer's Mind: Connect, Converse and Coincide
Mar 19, 2024
New Delhi [India], March 19: The 3rd Annual CX Excellence Awards 2024, hosted by Quantic India recently, was a groundbreaking event showcasing the pinnacle of customer experience innovation. With a reputation for pioneering solutions, Quantic India delivered a remarkable awards ceremony, drawing attendees from diverse industries to highlight the nation's best CX initiatives. The event featured insightful panel discussions led by industry experts, addressing crucial topics such as seamless Omni-channel experiences, real-time responsiveness, the role of Customer Data Platforms, social listening in crisis management, the future of OpenAI in CX, predictive analytics for customer retention, personalized rewards design, and customer privacy. Attendees had unparalleled opportunities to engage with over 25+ speakers, connect with award-winning organizations, and network with solution providers. It served as a platform to honor dynamic leaders across various sectors for their outstanding achievements.